Ibhayi Fencing – Privacy Policy

Last Updated: December 2025

At Ibhayi Fencing, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data in accordance with the Protection of Personal Information Act (POPIA).

By using our website or engaging our fencing services, you agree to the terms outlined below.

1. Information We Collect

1.1 Personal Information You Provide

When you contact us for quotes, site visits, installations or general enquiries, you may provide:

  • Full name

  • Email address

  • Phone number

  • Physical address

  • Project details (type of fence, measurements, requirements)

  • Company or contractor information (if applicable)

1.2 Information Collected Automatically

When you browse our website, we may collect:

  • IP address and device information

  • Browser type

  • Pages visited on our site

  • Time and duration of visits

  • Cookies and tracking data

2. How We Use Your Information

Ibhayi Fencing uses your information to:

  • Provide quotes and respond to enquiries

  • Schedule site inspections and installations

  • Deliver fencing products and services

  • Communicate updates about your project

  • Improve website performance and user experience

  • Maintain internal records

  • Send marketing communication only if you have consented

3. Use of Cookies

Cookies help us:

  • Improve website performance

  • Understand visitor behaviour

  • Enhance browsing experience

You may disable cookies in your browser, but some functionality may be affected.

4. Sharing of Personal Information

We do not sell or rent your personal information. We may share your data only with:

  • Service providers involved in installations or deliveries

  • Website and IT support providers

  • Legal authorities when required by law

All third-party partners follow strict confidentiality and data protection measures.

5. Data Protection and Security

We take reasonable and appropriate security measures to prevent:

  • Unauthorised access

  • Loss or misuse of data

  • Alteration or disclosure

Your information is stored only as long as needed for operational or legal purposes.

6. Your Rights Under POPIA

You have the right to:

  • Access your personal information

  • Request corrections or updates

  • Request deletion of information where legally appropriate

  • Withdraw consent for marketing communication

  • Lodge a complaint regarding data misuse

7. Policy Updates

We may update this Privacy Policy occasionally. Any changes will be posted on this website with an updated date.

8. Contact Information

For questions, concerns, or POPIA requests, please contact:

Ibhayi Fencing
Website: https://ibhayifencing.co.za
Email: [Insert Email]
Phone: [Insert Phone]